Personal data protection and processing rules

1. What personal data we may process

Depending on the specific situation, we may mainly process identification and contact data such as first name, surname, telephone number, e-mail address, company name, billing details, delivery details or other information you provide to us as part of an enquiry, business communication or contractual relationship.

2. Purposes of personal data processing

We may process personal data mainly for the following purposes:

• handling an enquiry or question sent via form, e-mail or telephone
• negotiating a contractual relationship and fulfilling a concluded contract
• providing transport, logistics, storage and related services
• fulfilling legal and accounting obligations
• protecting the controller’s legitimate interests, for example when defending legal claims
• possible business communication where legally permitted

3. Legal bases for processing

The legal basis for personal data processing may mainly be:

• performance of a contract or measures taken before concluding a contract
• fulfilment of a legal obligation applying to the controller
• the controller’s legitimate interest
• the data subject’s consent, where required in a specific case

4. Personal data retention period

We retain personal data only for the period necessary for the purpose of its processing, for the duration of the contractual relationship, for the period set by applicable legal regulations or for the period needed to protect our legitimate interests.

The specific retention period may vary according to document type, contractual agenda, accounting obligations or communication character.

5. Who personal data may be disclosed to

Personal data may be disclosed, to the necessary extent, mainly to our contractual partners, IT and technical support providers, accountants or legal advisers, or other entities if required by contract fulfilment or legal regulation.

We do not transfer personal data to third parties without a legal reason.

6. Your rights

In connection with personal data processing, you may mainly exercise the following rights:

• the right of access to personal data
• the right to correct inaccurate or outdated data
• the right to erasure of personal data if legal conditions are met
• the right to restriction of processing
• the right to object to processing
• the right to data portability if permitted by law
• the right to lodge a complaint with a supervisory authority

7. Contact form and website

If you contact us via the contact form, we process the data you enter into the form for the purpose of handling your question or enquiry.

If the website uses analytics tools, cookies or other marketing technologies, we recommend supplementing this section with a precise description of their use and legal basis.

8. Personal data security

We adopt appropriate technical and organisational measures designed to prevent unauthorised access, loss, misuse or unauthorised disclosure of personal data.

9. Final information

This information may be updated continuously according to changes in legal regulations, internal processes or the technical solution of the website.

Last document update: 21.04.2026